Privacy Policy

1. Policy Scope

This Privacy Policy describes how the Alabama Power informational website handles limited information connected with website access and contact form communication. The website presents general informational content related to utility services consulting terminology, alabama power, alabamapower, alabama power outage, alabama power outage map, and alabama power company search terms. The website does not provide utility services, account access, outage reporting, billing functions, payment handling, subscriptions, customer service operations, or service management tools.

2. Informational Website Status

Alabama Power operates as a non-commercial informational website for a general United States audience. The website content consists of definitions, concepts, context, and general reference materials connected with utility-related public language. The website does not process transactions, accept payments, maintain utility accounts, provide service enrollment, or operate any official utility system. Privacy practices described in this Policy relate only to the limited website functions described below.

3. Categories of Information Collected

The website contact form includes the fields Name, E-Mail, Betreff, and Nachricht. Information submitted through these fields consists of the contact details and message text entered by the user. The website does not request utility account numbers, billing records, payment information, outage reports, identification documents, Social Security numbers, or sensitive personal information. Standard technical records associated with website access include browser type, device category, general log data, cookie status, and basic page interaction information.

4. Sources of Information

Information comes from direct user input and ordinary website access processes. Direct user input includes the text entered into the contact form. Technical information is generated through standard browser and server communication during website access. The website does not obtain personal information from advertising networks, data brokers, payment processors, subscription databases, utility account systems, or public utility records. The website does not combine contact form information with external commercial datasets.

5. Purpose of Information Use

Contact form information is used only for reviewing and handling the specific message submitted through the website. The information supports one-time website communication related to published informational content. Technical records are used for basic page operation, website security, functional display, limited diagnostics, and general site administration. The website does not use submitted information for advertising, behavioral profiling, payment processing, account management, utility operations, subscriptions, or marketing lists.

6. Contact Form and Email Communication

The contact form is intended only for one-time messages about the informational content of this website. Submitting a form does not create an account, subscription, mailing list, service request, outage report, billing request, or recurring communication process. If email communication occurs after a submitted message, it relates only to the specific inquiry. The contact process is structured in a manner consistent with the non-commercial nature of the website and CAN-SPAM-related transparency principles.

7. Cookies and Technical Data

The website uses only strictly necessary, functional, and limited analytics cookies where applicable. Strictly necessary cookies relate to basic page operation and security. Functional cookies relate to ordinary website settings. Limited analytics cookies relate to general website measurement without advertising profiles. The website does not use advertising cookies, targeted advertising cookies, cross-context behavioral tracking, or advertising identifiers. Cookie details are described separately in the Cookie Policy.

8. Data Retention

Contact form information is retained only for the period connected with the submitted message and ordinary website recordkeeping. Retention is limited to the context of website communication and administrative records connected with published content. Technical records are retained in a limited form for security, diagnostics, and functional website operation. The website does not retain contact form information for unrelated marketing lists, customer databases, utility service records, payment systems, or account platforms.

9. No Sale, Sharing, or Targeted Advertising

The website does not sell or share personal information and does not use targeted advertising. The website does not sell or share personal information and does not use targeted advertising as defined under applicable U.S. state privacy laws. The website does not transfer contact form information to advertising networks, data brokers, behavioral analytics systems, or marketing platforms. The website does not use advertising identifiers or profiling systems.

10. User Privacy Rights

Users in the United States have privacy rights under applicable state privacy laws, including access, deletion, correction, and portability where those rights apply. These rights are reflected in laws such as CCPA/CPRA, VCDPA, CPA, CTDPA, and UCPA. A privacy request related to information associated with this website is submitted through the contact details listed above. Requests are reviewed according to the limited information maintained by the website and the identity details reasonably connected with the request.

11. Children’s Privacy

This website is intended for a general audience and is not directed to children under 13 years of age. The website does not knowingly collect personal information from children under 13 through accounts, subscriptions, child-directed content, or targeted forms. If information connected with a child under 13 is identified through the contact form, the website operator handles that information according to COPPA-related principles and removes it from active records where appropriate. The website does not create child profiles or use child-related information for advertising.

12. Data Protection Measures

The website uses administrative and technical measures connected with limited data handling, contact form records, website access, and ordinary security practices. Access to submitted messages is limited to website communication purposes. The website does not request payment information, account credentials, outage data, or sensitive documents through the contact form. Internet-based communication involves technical limits, and this Policy describes the website’s restricted data practices in that context.

13. Policy Updates

This Privacy Policy is part of the published informational materials for Alabama Power. Updates are reflected through the Last Updated date listed above. Revisions relate to website structure, contact form descriptions, cookie references, legal terminology, or data handling descriptions. The current version appears on this page and applies to the website information practices described here.

For more information, please use the contact details above.